The system is the one stop for support management. Using this application user can log the issue to any department who then can take the same ahead

• • Allows user to raise issues and assign the same to specific branch and departments
  • User can too assign the issues to particular users
  • User will have the flexibility to assign the issues to anyone in the organization
  • User can raise issue on behalf of any one
  • Each issues can be catered by anyone in the assigned department. If needed the department head or admin can reassign to any one
  • The issue raise can follow up the issue ticket.
  • One the issue is catered it will be sent to issuer for acknowledgement
  • The issue resolver can mark the issues to be copies to FAQ
  • The issuer can raise issue ticket via email too and can be automatically reassigned to user by providing the secondary email address
  • The system is sync with local system or active directory
  • Flexible Report
  • Color highlight for appropriate status
  • Regular email notification of the raised issues
  • User can log issue via email too.

Demo for HDS
Username: superadmin
Password: 1234